bj888's commitment to responsible gaming
Gaming should be a source of fun — not stress. bj888 provides all the tools and support you need for a safe and balanced gaming experience. For players aged 21 and above only.
Is gaming entertainment, or a problem?
Online betting and casino games are a source of entertainment and excitement for many. However, in some cases they can become a habit that is harmful to personal life and financial wellbeing. bj888 believes every player has the right to understand their own limits and to play within them.
Our platform offers various tools to help you keep your gaming balanced and in control — such as deposit limits, time-out, self-exclusion, and round-the-clock support. On this page you can learn how to use these tools and where to get help when you need it.
Important: bj888 is for players aged 21 and above only. Minors are not permitted to open an account, and using another person's account to play is strictly prohibited.
Our safety tools
The tools below are available to activate from your account at any time to keep your gaming in check at bj888.
Set a deposit limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is active, it cannot be exceeded — this keeps your budget protected. Reducing a limit takes effect immediately.
Take a temporary break
If you feel you need a rest, you can take a time-out of anywhere from 24 hours to 30 days. Your account will be temporarily closed during this period. Once it expires, you can play again as normal.
Long-term break
If you feel gaming is getting out of control, choose self-exclusion. Your account can be closed for a period of 6 months or permanently. Contact support and we will act quickly.
21+ age verification
Age verification is mandatory when opening an account at bj888. No one under 21 can register or play. This is our firm commitment to protecting minors.
Session time notice
You will receive an alert every hour or at a set interval — showing how long you have been playing and a summary of your wins and losses. This helps you stay aware while you play.
24/7 expert assistance
Contact us at any time via live chat or email. You can communicate in Bengali or English. Our team is always ready to advise on responsible gaming.
Warning signs of problem gambling
If you notice any of the signs below, do not ignore them — take action in time.
Do any of these signs apply to you?
- Placing more bets to try to win back lost money ("chasing losses")
- Playing beyond your set budget
- Hiding your gambling from family or friends
- Sleep, work, or family life being affected by thoughts of gambling
- Gambling with borrowed money or by breaking into savings
- Wanting to stop but being unable to
- Feeling restless or irritable when not gambling
If any of these signs appear in yourself or someone close to you, seek help right away. The bj888 support team is ready to guide you in the right direction with complete confidentiality. Email [email protected] or reach out via live chat.
How to use the tools — simple steps
Follow the steps below to activate any safety tool in just a few minutes.
Log in to your account
Go to the bj888 login page and enter your username and password to access your account.
Go to account settings
From the profile menu, look for "Account Settings" or the "Responsible Gaming" option.
Choose the tool you need
Select the tool you need from deposit limit, time-out, reality check, or self-exclusion.
Set the limit or duration
For deposit limits, specify the amount and time period (daily/weekly/monthly). For time-out or self-exclusion, choose the duration.
Confirm
Once you confirm your decision, the change will take effect immediately. If you have any trouble, get help via live chat right away.
Practical tips for responsible gaming
Follow a few simple habits to keep any online game enjoyable. bj888 always puts your mental and financial wellbeing above your gaming experience.
Set a budget in advance
Allocate a specific amount before you start playing, and stop when it runs out. Never use money set aside for living expenses as a betting fund.
Take regular breaks
Avoid long uninterrupted sessions — take breaks in between. Keep time for family, friends, and hobbies outside of gaming.
No betting on impulse
Never bet when angry, frustrated, or under the influence. Do not immediately place another bet after a loss in an attempt to recover the money.
Keep the outcome in mind
Every bet can go either way. There is never a guarantee of winning — so only play with money you can afford to lose without financial hardship.
Protecting minors
bj888 is committed to keeping minors completely away from any form of gaming or betting activity. Through a strict age verification process, we ensure that only individuals aged 21 and above can use our platform.
If there are children or teenagers in your home, keep your device and account secure. Do not share your password and do not leave your device unattended while logged in. Using parental control software for online protection is recommended. If you suspect an account is being used by a minor, notify us immediately at [email protected] — we will investigate promptly and take the necessary action.
Need help? We're always here
If you have any questions about responsible gaming, or feel that gaming is getting out of control, contact us today. The bj888 support team is by your side 24 hours a day, 7 days a week, in both Bengali and English.
Live Chat
After logging in to the site, click the live chat icon. You can speak in Bengali and get instant assistance.
Email support
To share details in writing, send an email to [email protected]. The team will respond as quickly as possible.
Responsible gaming FAQ
Find answers to the most frequently asked questions here.
Enjoy bj888's top games safely
Play responsibly and have fun. Cricket betting, slots, or casino — it's all at bj888.